POLICIES & DISCLOSURES
Data & Transparency
A clear, plain-language breakdown of how Estimate Exact safeguards, processes, and protects your estimation records and organizational data.
1. Information We Collect
To provide accurate estimates and maintain your account, Estimate Exact collects specific information provided directly by you or generated automatically through your workflow interactions:
- Account Details: Full name, business email address, organization name, billing address, and authorized user credentials.
- Project & Estimation Files: Uploaded material sheets, labor rates, blueprint metadata, line-item markups, and bid schedules.
- Technical Telemetry: IP address, browser environment, operating system version, and system event logs for error tracing.
- Transaction Records: Invoicing history, plan subscription status, and payment confirmation tokens processed securely via our merchant gateway.
2. How We Utilize Your Information
We adhere to a strict principle of data minimization. Your organization's operational figures are processed solely to deliver software capabilities and uphold system stability. We never utilize private client estimations to train public machine learning datasets without explicit, written consent.
- Computing multi-tier contractor quote formulas and generating PDF estimate documentation.
- Authenticating active workstation sessions and enforcing role-based team permissions.
- Dispatching mission-critical system alerts, software patches, and security advisories.
- Detecting anomalies, blocking brute-force attacks, and verifying SLA uptime guarantees.
3. Security & Infrastructure Safeguards
Our platform maintains an enterprise-grade defense posture. All customer databases are isolated, segmented, and encrypted with AES-256 standards. Network communications operate exclusively over TLS 1.3 channels with strict HSTS enforcement and regular automated vulnerability auditing.
4. Your Control & Privacy Rights
Regardless of jurisdiction (including CCPA and GDPR compliances), every active account holder retains unhindered rights over their commercial data holdings:
- Right of Access: Request a machine-readable JSON or CSV export of all archived quotes and project metrics.
- Right of Rectification: Modify or amend incorrect enterprise data directly within the management console.
- Right to Erasure: Trigger a cryptographic deletion of tenant records and uploaded attachments upon cancellation.
- Consent Management: Revoke non-essential telemetry tracking without impairing core estimating functions.
5. Compliance & Inquiries Contact
For dedicated inquiries regarding our data management safeguards or to execute a formal data subject access request (DSAR), contact our compliance office directly at [email protected] or submit an inquiry via our client governance desk.
